Bet465 Privacy Policy – Data Protection in Brazil

Our users' privacy is not a legal obligation we merely check off — it is something that bet465 takes seriously every day. When you bet on the Brasileirão from your phone, deposit via Pix, or join a live roulette table, you are trusting the platform with your personal and financial information. That trust is what makes everything work, and it is why we handle every piece of data with the care it deserves.

This policy was written in plain language so you know exactly what happens with your data — no unnecessary technical jargon, no clauses that seem to say one thing and mean another. If anything is unclear, bet465's support team bet465 is available 24 hours a day in Portuguese to clarify any questions before you make a decision.

The party responsible for processing personal data collected on the platform bet465 (bet465.best) is the company operating the platform, hereinafter referred to simply as "bet465". For the purposes of this Privacy Policy and in accordance with the LGPD, the bet465 acts as data controller — meaning it decides which data is collected, for what purpose, and how it is processed.

The Data Protection Officer (DPO) of the bet465 can be reached by email at contato@bet465.best, with the subject line "Data Protection — LGPD". The response time for personal data requests is up to 15 business days, as provided under the LGPD.

The bet465 collects personal data at different points throughout your journey on the platform. Below is a clear description of each category:

Registration data (provided by you):

• Full name, CPF, date of birth;
• Email address and mobile phone number;
• Full residential address (zip code, city, state);
• Access password (stored in encrypted format — never as plain text).

Identity verification data (KYC):

• Identity document image (national ID, driver's license, or passport — front and back);
• Selfie of the user holding the document for identity confirmation;
• Proof of address when requested.

Financial data:

• Pix keys used for deposits and withdrawals;
• Credit/debit card details (masked number, expiration date, and card network — CVV is never stored);
• Transaction history: deposits, withdrawals, bets placed, and winnings.

Platform usage data (collected automatically):

• IP address, device type, operating system, and browser;
• Pages visited, session duration, actions taken on the platform;
• Approximate geolocation data (derived from IP, not GPS);
• Cookies and session identifiers (see section 7 for details).

The bet465 uses collected personal data exclusively for the purposes described below. No data is used for any other purpose without your explicit consent or a legal basis provided under the LGPD:

• Provision of contracted services: creating and managing your account, processing deposits via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED, settling sports bets (Brasileirão, Libertadores, UFC, NBB, e-sports, and other markets), and running casino games;
• Identity verification and fraud prevention: the bet465 is legally required to verify the identity of users before their first withdrawal — this process protects both the platform and users themselves against the misuse of third-party data;
• Anti-money laundering: transaction monitoring in compliance with Brazilian regulatory requirements (Law No. 9,613/1998 and BACEN regulations) — the bet465 may request additional information about the source of funds for high-value transactions;
• Account communications: notifications about bets, results, processed withdrawals, security updates, and changes to the Terms and Conditions;
• Marketing and promotions: sending personalized offers, seasonal bonuses (such as Brasileirão or Copa do Brasil promotions), news, and promotional communications — always with an easy unsubscribe option in every email;
• Platform improvement: usage behavior analysis (most visited pages, most used features, session duration) to improve the user experience — data used in aggregated and anonymized form whenever possible;
• Customer support: support interaction history is used to improve customer service and resolve issues more efficiently.

The bet465 does not use your data to build behavioral profiles for third-party advertising, does not sell data to advertisers, and does not use betting information to influence the odds in its own markets.

All data collection and processing on the bet465 is grounded in at least one of the legal bases set out by the LGPD. Below is the applicable legal basis for each primary purpose:

• Contract performance (Art. 7, V of the LGPD): data required to create your account, process deposits and withdrawals in BRL, settle bets, and provide the contracted services — you cannot use the platform without providing this data;
• Compliance with a legal obligation (Art. 7, II of the LGPD): identity verification data (KYC), transaction monitoring for anti-money laundering purposes, and retention of financial records as required by Brazilian law;
• Legitimate interest (Art. 7, IX of the LGPD): platform usage data for security, fraud prevention, service improvement, and performance analysis — always balanced against users' rights and reasonable expectations;
• Consent (Art. 7, I of the LGPD): marketing communications and promotions — you can withdraw consent at any time by clicking "unsubscribe" in the footer of any promotional email or by contacting support.

The bet465 does not sell personal data of its users to third parties under any circumstances. Data sharing only occurs in the situations listed below, all of which are necessary for the platform's operation or required by law:

• Payment processing partners: the data required to process transactions via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED is shared with the relevant financial institutions and payment intermediaries (Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, and others) — solely to complete the requested transaction;
• Identity verification providers (KYC): documents submitted for verification may be processed by KYC-certified specialist partners — all bound by confidentiality agreements and required to comply with the LGPD;
• Casino game providers: minimum data required for live game operation (Evolution Gaming, Pragmatic Play, and other certified providers) is processed within those vendors' systems — limited to what is necessary to run the game session;
• Competent authorities: the bet465 may share data with regulatory bodies, law enforcement, or judicial authorities when required by Brazilian law, court order, or applicable legal proceedings — in such cases, the user will be notified when legally permitted;
• Security analysis partners: usage behavior data (anonymized whenever possible) for fraud detection systems and platform misuse prevention.

Every partner that receives data from bet465 is contractually required to treat this information with confidentiality, use it solely for the specific purpose of the agreement, and maintain security standards equivalent to those of the platform. The bet465 does not accept partners who fail to meet these requirements.

The bet465 implements robust technical and organizational measures to protect your data against unauthorized access, accidental loss, destruction, or misuse. The key measures include:

• 256-bit SSL encryption: all communication between your device (mobile or desktop) and bet465 is encrypted using the same standard employed by Brazil's leading digital banks — Nubank, Itaú, and Bradesco use the same technology;
• Secure password storage: passwords are stored using one-way hashing algorithms — no bet465 employee can access your password in plain text. If you forget your password, the process is a reset — not a recovery;
• Masked card data: the credit/debit card CVV is never stored. Only the masked number (last 4 digits visible), expiration date, and card network are saved to facilitate future transactions;
• Authentication and access control: internal access to user data is role-restricted — each team member can only access the data required to perform their specific duties, audited through system logs;
• Continuous monitoring: the systems of the bet465 are monitored 24 hours a day by a security team to detect suspicious access attempts, brute-force attacks, and anomalous usage patterns;
• Periodic testing and auditing: the security infrastructure undergoes regular penetration testing and security audits conducted by independent third parties.

In the event of a security incident affecting your data, the bet465 will notify affected users and the National Data Protection Authority (ANPD) within the deadlines set by the LGPD, with clear information about what happened, which data was affected, and the corrective measures taken.

The bet465 uses cookies and similar technologies to ensure the platform works properly and to improve the user experience. Below is a description of each type of cookie used:

The bet465 retains personal data only for as long as necessary to fulfill the purposes described in this policy or to meet legal obligations. General retention periods are:

• Registration and verification data (CPF, documents, address): kept for as long as the account remains active and for up to 5 years after account closure, in accordance with Brazilian anti-money laundering legislation;
• Financial transaction history (Pix deposits, withdrawals, bets): retained for at least 5 years for tax and regulatory purposes — this period cannot be shortened upon user request, as it arises from a legal obligation;
• Session data and access logs: kept for 6 months for security purposes and incident investigation;
• Support communications: support history retained for 2 years to ensure service quality and resolve disputes;
• Marketing data (communication preferences): retained for as long as you do not withdraw consent — after withdrawal, removed from sending systems within 5 business days.

Once retention periods expire, data is permanently deleted or irreversibly anonymized so that the individual can no longer be identified. The bet465 periodically reviews its data repositories to ensure no data is retained beyond what is necessary.

The LGPD grants you, as the data subject, a set of rights that the bet465 is committed to honoring in full. To exercise any of these rights, contact us at contato@bet465.best with the subject line "LGPD Rights — [request type]". Response time: up to 15 business days.

The bet465 is a platform intended exclusively for users aged 18 years old. We do not intentionally collect, process, or store personal data from minors.

During the registration process, the user confirms they are 18 years of age or older. Prior to the first withdrawal, we carry out an identity verification that includes confirming the date of birth against an official document. Accounts created by minors are closed immediately upon detection, with any available balance (minus bets already placed) returned to the originating Pix key.

If you are a parent or legal guardian and suspect that a minor has created an account on bet465, contact us immediately at contato@bet465.best — the account will be preventively blocked and investigated as a priority.

To provide certain platform services — such as live casino games (Evolution Gaming, Pragmatic Play), security systems, and cloud infrastructure — the bet465 may carry out international transfers of personal data to countries where those vendors operate their servers.

All international transfers are carried out in compliance with Art. 33 of the LGPD. The bet465 adopts the following measures to ensure adequate protection for transferred data:

• Contracts with specific data protection clauses with all international suppliers;
• Verification that destination countries offer a level of data protection equivalent to Brazil's, as assessed by the ANPD;
• Data transfer is limited to the minimum necessary for the specific service being provided — data is never transferred in bulk for generic purposes;
• Contractual prohibition on international suppliers sharing data from bet465 with third parties without express authorization.

Financial payment data (Pix, boleto, card, PicPay, Mercado Pago, TED) is processed exclusively by financial partners authorized by the Banco Central do Brasil and remains within Brazil's regulated infrastructure.

The bet465 may update this Privacy Policy when necessary — whether due to changes in Brazilian legislation, evolving data processing practices, or the introduction of new services on the platform.

Relevant changes that affect your rights or the way your data is handled will be communicated with minimum 15 days' notice by registered email, before the new version takes effect. Minor editorial changes or clarifications that do not alter the substantive content of the policy may be published without prior notice.

The current version of this policy is always available at bet465.best/privacy-policy. The date of the last update and the version number are indicated at the top of the document. By continuing to use the platform after a new version takes effect, you confirm your acceptance of the changes.

If you disagree with any change, you may request account closure before the new version takes effect — your available balance will be refunded in full via Pix with no penalties.

To exercise your rights under the LGPD, ask questions about this policy, or report any concerns regarding the handling of your personal data, please contact the bet465 through the channels below:

• DPO (Data Protection Officer) Email: contato@bet465.best — subject: "Data Protection — LGPD";
• Live chat: available on the platform 24 hours a day, 7 days a week — for urgent requests;
• Help Center: go to the Frequently Asked Questions for quick answers about privacy and data.

Response time: up to 15 business days as required under the LGPD for formal data subject rights requests. For quick questions via chat, we respond in under 2 minutes.

If you believe that the bet465 did not respond adequately to your request or that your rights were not respected, you have the right to file a complaint with the National Data Protection Authority (ANPD), the Brazilian regulatory authority responsible for enforcing the LGPD.